Return and Refund Policy Effective Date: July 10th, 2024
At CHIN BOSS GLOBAL MARKETING PRIVATE LIMITED, we strive to ensure that our customers are completely satisfied with their purchases. In the rare event that you receive a damaged product, we are here to assist you with the return and refund process.
Return Policy
Eligibility for Returns:
Only products that are damaged upon delivery are eligible for return. You must inform us of the damaged product within 4 hours of delivery.
Return Process:
To initiate a return, please contact our customer service team within the specified 4-hour window.
We will arrange a return pickup at your convenience.
Ensure that the product is in its original packaging and condition.
Refund Policy
Inspection:
Once we receive the returned product, it will undergo a thorough inspection to verify the damage.
Refund Timeline:
Upon successful verification of the damage, we will process your refund within 3-5 working days.
The refund will be made through the original method of payment.
Non-Returnable Items:
Products that are not damaged or reported beyond the 4-hour window are not eligible for return or refund.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
Email: support@chinboss.com
Thank you for shopping with CHIN BOSS GLOBAL MARKETING PRIVATE LIMITED. We appreciate your understanding and cooperation.
This policy ensures that you have a clear understanding of our return and refund process. If you require further assistance, our customer service team is always here to help.